Voucher Hippo Creek Bar & Grill Three-Course Dinner for Two People

Voucher Hippo Creek Bar & Grill Three-Course Dinner for Two People with a Glass of Wine or Middy Each Voucher value: $164. 00 Voucher code: 0050027N3Q Valid from 11. 02. 2013 to 31. 01. 2014 The merchant: Hippo Creek Bar & Grill Shop 55 Waterford Plaza, Cnr Manning Road & Kent Street, 6152, Karawara Fine print Security Code: 0D4CBE3659 REF: 716711451Limit of 1 voucher per person, Max 1 voucher per couple per visit, Purchase 1 additional voucher as a gift, Subject to availability, Blackout period: 1st to 31st December 2013, No refunds if your preferred date is unavailable, Please expect a high demand for weekend bookings, It is recommended to book well in advance, 24-hour cancellation policy or voucher is forfeited, Hippo Creek Bar & Grill abides by the Responsible Service of Alcohol (RSA) regulations and has the right to enforce them, Ages 18+ for alcohol consumption, Failure to bring voucher and email confirmation will see ‘voucher discounts’ forfeited and regular prici ng will be charged, Not valid on public holidays, Valentine’s Day, Mother’s Day or Father’s Day, Menu is set and cannot be switched or substituted, Not valid with any other discounts, specials or entertainment card, Strictly no telephone bookings, Dine in only, Rules that apply to all deals, How to Redeem, Valid from: 11 Feb 2013, Valid to: 31 Jan 2014, Must book by: 1 Nov 2013, Bookings must be made at least 7 days in advance, Email to book: [email  protected] com. au, State Voucher Code, State Security Code, Present printed voucher and email confirmation on arrival, Valid hours: , – Two-course lunch Thu-Sun 12pm-2pm – Three-course dinner Mon-Thu with a choice of two sittings; 6pm-7. 5pm (must leave by 8:00pm) or 8:30pm-late This is how it works Print voucher Bring along your voucher Arrange an appointment with the deal offerer Redeem and enjoy Any questions? : Email us: http://contact. groupon. com. au, User-ID: 719293573 Right to cancel Once w e send you the voucher, you may cancel the transaction at any time within seven working days from the day after the day that you receive the voucher (where a working day is any day that is not a Saturday, Sunday or Australian public holiday). If you do want to cancel, you must do so by informing us you are cancelling through: contact. groupon. com. au always provided of course that you have not yet redeemed the voucher. .

Describe the Reaction of British People to the Argentinean Invasion of the Falkland Islands

There were huge number of different reactions and emotions shown by the British people following the invasion of the Argentinean junta of the Falklands. These included outrage, humiliation, anger, resentment, fear, pride and even shame. Much of the first response was of shame. The people were embarrassed that a â€Å"once-great† country could suffer such a humiliation in losing its territory to the Argentineans. Initially this reaction was vented upon the Prime Minister Margaret Thatcher, and many people including influential politicians called for her resignation in the early stages of the conflict in the South Atlantic. Many were outraged that Argentina had apparently beaten the British, because they thought that the Latin Americans were not a real world power. As one disgruntled Brit said to The Daily Mail, â€Å"Mrs Thatcher will not only go down in history as the first woman Prime minister but possibly the first to allow a Spanish speaking nation to defeat us. Sir Francis drake must be turning in his grave. † This chauvinism added to the sense of humiliation and, despite being the words of a solitary person, is an example of the resentment that was being directed towards the Prime Minister. Spawned by this feeling of humiliation arose one of anger. Again the anger was often directed at the government and, as I before, specifically at Margaret Thatcher. People looked at her leadership and saw weakness, believing her neither willing nor strong enough to defend her country's history and heritage. After all the British had been for centuries one of the most successful militaries on the planet. Some even used the Argentinians government's decision to invade the Falklands, as a way to criticise the way the British government was run. The Times wrote â€Å"The Prime Minister should have resigned over the humiliation of the Falkland islands†. Some said that regaining the Falklands was a secondary objective, after sorting out domestic the political situation, which many disliked and didn't support. However, Margaret Thatcher was not the only focus for public outrage and anger. The British people also commonly resented the Argentinians for their invasion. There was even a show of open aggression towards the Argentinian ambassador in London when an egg was thrown at his residence. Other displays of resentment included one famous, world cup-winning Argentinian footballer, Ossie Ardiles, being forced to give up playing in England due to the hostile treatment he received from some opposing fans. Tesco banned the sale of Argentinian corned beef and Brooke Bond Oxo, a company selling Argentinian meat, halted its imports in protest at the invasion. At Westminster no Argentinian food was allowed to be sold in any of the canteens or restaurants. One football team in Sussex refused to wear their new kit, a copy of the Argentinian international strip, as a protest and a display of anger. One newspaper, The Times again, condemned the Argentinian invasion saying; â€Å"Argentina's seizure of the Falkland Islands is as perfect an example of unprovoked aggression and military expansion as the world has had to witness since the end of Adolf Hitler. † News coverage like this further provoked the resentment and stirred popular anger against Argentina. This type of journalism, aimed at disrupting the peace and adding to the public's angry view of Argentina, was rife amongst the newspapers of the time. As well as anger, a popular view was the sentiment that British pride was at stake and action must be taken to counter the aggression to restore the country's reputation. It was commonly believed that the majority of the British population wanted to use force to regain the Falklands and that they saw resolving the matter as very important. The Times reported that â€Å"Seventy percent of British people believe the Royal Navy should sink Argentinian ships. † This shows the extent of resentment in the minds of the British people towards the Argentinians. If the poll was representative of the British peoples' view, it shows the real strength of popular opinion. It is very strong backing for war. This was seen when the first battleships set course for the Falklands. There were huge crowds at the ports cheering and holding messages of support for the Navy. Tens of thousands of people were there to support the fleet and their loved ones. There was joy at the prospect of beating the Argentinians and pride in the people whom were to do it. However, there were clearly also some who did not want violence or war. There were people whose main interest in the islands was the safety and well-being of the 1800 occupants. Many wanted the solution to be a negotiated, rather than a forceful or violent one, to make the situation as easy and un-stressful as possible for the islanders. Support for this ideal was led by Tony Benn of the Labour Party. He wanted the party to oppose the plans to invade the Falklands in a response to the Argentinian one. Some surveys found hardly any support for the total declaration of war by the British government. This was true of a survey by The Manchester Evening News. One person said that the â€Å"liberation of the Falkland Islands† was a â€Å"secondary objective† behind sorting out the political situation at home, which had created a â€Å"tangible atmosphere of blood lust†. He blamed the misguided government and media, for generating overly passionate and violent feelings about the Argentine invasion. Again this, despite being a solitary opinion, was an example of the widely held belief that the government were handling the situation poorly and the use of force was not as important as some[politicians and media figures] suggested. Ossie Ardiles, the abused footballer, said, â€Å"Most of the British people don't even seem to know where the islands are. They are only finding out now through newspaper reports†. This again is an example of the way the media were responsible for some of the â€Å"blood lust† that was generated at the time, with their inflammatory writing. Another reaction to the Invasion by the Argentinians was that of fear and panic. This occurred when the economy and stock market was negatively affected by the loss of the Falklands. The pound was decreasing in value which led to fears about increases in interest rates which would affect all businesses and home owners. As well as this over the few days following the invasion i5,000 million was wiped from share values in the stock market. The uncertainty resulted in a wave of fast selling of shares. In conclusion I feel that the main reaction of the British was initially that of anger, towards both Margaret Thatcher and her government (for failing to defend the islands adequately) and also increasingly towards the Argentinian military government for attacking them in the first place. After this came other responses that stem from anger such as embarrassment, humiliation, wounded national pride and the desire to put the whole thing right again. It is clear from the evidence that the media had a huge effect on the reactions that were expressed.

Does it make sense to believe in life after death? Essay

In this essay I will be arguing that you can almost make no sense to believe in life before and after death and that there is no humanly logical way of proving either side of the argument. Plato acts on the words of his teacher, Socrates, and how he considered the soul to be separate from the body but linked until death. He says that the soul influences how we behave and tries to sway us from bodily desires. He says that the soul moves from one body to another when death occurs and to be born into subsequent bodies. This is a good indication from Plato to show life after death because he says the life of the soul is everlasting like an infinite line or a circle. Plato said that the soul is made up from three parts: the Logos, which is the mind and allows logic to prevail. Thymos is emotion and drives us to do heroic acts of bravery and courage. Eros equates to the appetite that drives humankind to seek out its basic bodily needs. There is no scientific way of proving life after death with this theory is correct and no way of proving it incorrect so it would be false to say that Plato’s theory is wrong because it made sense for Plato because they were his ethics, it would be bad to say that someone’s ethics were wrong because they aren’t like yours. Aristotle’s view however is quite similar in the characteristics but the concept of an everlasting soul to him makes no sense because he believed in the soul being created at birth and dying at death. This doesn’t correspond with Plato because he said that the souls come from the Forms (which is space-less and timeless) so the soul must also last forever. Aristotle believed that the soul wasn’t made from physical tissue but of powers or skill, so therefore pointless talk about separation from the body because it just wasn’t logical. The flaw in this statement is that it is impossible to connect meta-physics with logic so there is no way to measure, see, touch or knowing what the answer is. Thomas Aquinas once said that the soul has the appetite for knowledge because he said, â€Å"since the intellectual soul is capable of knowing all material things, and since in order to know a material thing there must be no material thing within it, the soul was definitely not connected and that it was an individual spiritual substance and that it could survive on its own†. Aquinas said that the soul is subsistant and therefore can’t die with the body and cant be born with it. This is like saying the soul doesn’t even exist in this form of life properly and only exists partly with your body and outside it. John Hick, a 20th century philosopher said that life after death is no where near provable but he said that a rational person would be able to accept it. John Hick discussed a theory he had that when you die, your separated soul and body will resurrect and be re-united in a new and glorified form. The example he uses is that he is giving a lecture in London at 2:00pm and died at that exact moment, his living tissue and soul were transported to New York in a new and glorified form at 2:00.0000001pm (London time) giving the exact same speech as he was in London. Once again there is no rational way of explaining life before and after death because the soul isn’t a rational thing. A philosopher, Derek Parfit created a scenario where in the future and teleportation device was created to transport a person from one place to another without any physical movement from the person or anyone or anything around that person. The teleportation device copied your living tissue and you’re DNA and even your thoughts and memories. Once the copying stage is complete, the machine will disintegrate your body and a machine at the receiving end will create an exact replica of you with everything perfectly the same (a clone). If you had done this 100 times and then one time it didn’t work to plan and it would take 30 minutes to incinerate you, you would see an exact replica of you at the other teleportation receiver. Which one are you another person would ask, but the answer would be neither of them because the real person would be the very first incinerated person because only clones were created afterwards. I think this is one of the most valid arguments because he uses knowledge and common sense in his story but doesn’t explain where the soul went. I think that there is no logical way of making sense of life after death because to have sense, you must have proof and because there is no proof of and sides of the arguments aren’t logical there is no way of making sense of them. I think that it is still rational be open to the concept of life after death.

European Modernist Artwork Essay Example | Topics and Well Written Essays - 250 words

European Modernist Artwork - Essay Example The largest tear is placed on the top of the artwork, with a small piece slightly below the larger piece. On the left there is also a small tear. The grain of wood is well utilized to create a balanced posture of the painting (Mundy, 2003; Masson, Alix & Museo Reina Sofà ­a, 2004). The lining is well done using a thin layer; thus, making it less exaggerated. The use of light and shading is also exemplary. A thin glossy polish covers the painting giving it a smooth texture (Mundy, 2003; AndreÃŒ  Masson, 2004). The author is of the intent to let out his feelings on the times after the First World War. The world was slowly coming back to order. Through his painting, he explains life and death, probably of the soldiers of war. There is a portion of the art that consists of a dead bird, a fruit and flowers. The dead bird would imply the death of the soldiers while the flowers and fruit explain the advent of new life (Mundy, 2003). The seeds on the other side explain the force of life. Just like after death there is birth, the painter aimed at explaining that regeneration is

Social work Personal Statement Example | Topics and Well Written Essays - 500 words

Social work - Personal Statement Example My discussion topics slowly by slowly changed and all my talk began to be around the issues that the society encounters. The quest to serve brought a lot of detachment from friends and family. At times I encountered very moving issues that I kept thinking about till late in the night, losing sleep in the process. As a result, the level of productivity began to dwindle. This was enough evidence of leading a stressed life. To counter this, I found it necessary to separate personal life from work related issues. This was made possible by adhering to work schedule and exiting work when time was up. At first it felt like I was neglecting some needy members of the society but with time I adjusted. Creating time for family and friends also helped to separate work from personal life and increase productivity. According to Kossek & Lautsch (2008), creating a proper work-life balance increases the overall productivity of workers. Having many friends is always something that many people want and crave for. Having that one friend who you can rely on at all times is even more important. As a social worker in a relationship, I have always had someone with whom I can share challenging issues. This has been an added advantage and a way to prevent accumulation of stress. According to Merelo GuervoÃŒ s (2002), sharing disturbing issues with someone who is ready to listen prevents the possibility of the issues to be stressful. Sharing problems is to some extent a way of solving problems. This relationship has aided the performance at work, since it helps to develop a feeling that there is someone who trusts in you and one who can always be there to help whenever faced with challenges. As much as having many friends has a lot of benefits, it also has its negative implications. This is especially where some friends are out to take advantage of

Briefly explain Socrates view of justice, as found in The Republic. In Essay

Briefly explain Socrates view of justice, as found in The Republic. In your explanation, make sure to include his views on the State and the individual soul. Do you agree or disagree with Socrates' view - Essay Example In short, Socrates argument with regards to justice can be condensed into the following dictum – justice necessarily includes helping friends and protecting them from evil; however, this cannot take place at the expense of another. As a means of building upon this concept, Socrates states that payment of debt in and of itself is a form of justice as is helping a close friend or ally. This discussion of help and aid with regards to a close friend or ally is unique due to the fact that it instantly conjures a situation in the mind of the reader or listener in which a friend is threatened by a third party and it is the responsibility of the other friend, according to Socrates’ understanding of justice, to intervene on his behalf as a means of providing justice to the situation. The issue that arises with this particular understanding of justice is the fact that Socrates goes on to state that violence is not permissible as a means of conflict resolution under any case. This of course leads the reader to question how justice is to be applied under Socrates’ definition if one seeks to rigidly uphold the determinants that he has lain out in his argument. For instance, if one understands that the primal motivator of justice is seeking to the do the right thing and if therefore seeking to do the right thing must necessarily include protecting a friend from the meddlesome or violent threats of a third party/individual, what then is the responsible friend to do in such a situation which is likely to culminate in violence; stand idly by or ignore the first dictates of Socrates’ argument. Socrates’ definition of justice further can be broken down into the wide dictum that if merely everyone showed attention to the way things ought to be, the ideal society, full of justice, would at last be realized. Although one can of course state that such an interpretation is utopian, the fact of the matter is that this definition of what justice entails is also a

Love- Ralston Valley Volunteer Fire Department Case Study

Love- Ralston Valley Volunteer Fire Department - Case Study Example e promotion objectives the Rick Wyatt should include in the marketing plan; and (2) to determine the promotional methods that should be designed and used to achieve those objectives. The promotion objectives that should be included in Rick Wyatt’s marketing plan are as follows: (1) to enhance public awareness for the recruitment of committed firefighter volunteers; (2) to apprise the community of the mission, vision and goals of the RVVFD; and (2) to use effective promotional and advertising mediums to ensure that an increase in the number of committed volunteers to as much as 20% per annum would be reached. the need to recruit new volunteers could be attained through effective use of promotional methods. Rick Wyatt, as a marketing degree major, is fully aware that the use of contemporary mediums, like social networking sites, is a potentially effective promotional avenue. As indicated, committed volunteers are needed to be recruited within the age range of 20 to 40. To tap this age group, social networking sites are most appropriate such as using Facebook and Twitter accounts. RVVFD should therefore design an official website where their mission, vision and goals are identified; as well as the plans for recruitment. All needed qualifications could be relayed such as preferred age ranges, physical fitness, genuine interest and commitment, and the benefits of camaraderie and giving back to society. Local newspapers and radio programs could also advertise the need for new volunteers who meet the identified criteria. The use of flyers, posters and spreading the word through current volunt eers’ employment affiliations could be potential sources of new recruits. Finally, by holding a scheduled fund-raising event, Wyatt could use this event to announce that RVVFD is recruiting more committed members and that the ideals and vision of the organization could be effectively announced and

Mental Disorder and Medical Disorder Essay Example | Topics and Well Written Essays - 2000 words

Mental Disorder and Medical Disorder - Essay Example chological health disorder that presents with spontaneous shifts in moods, energy levels, and activities, which in turn impact the ability to perform day to day tasks. The disorder is also referred to as manic-depressive illness. Several factors work together to bring about the disorder. These causes can be anatomical or genetic. Research has shown that certain families are predisposed to having bipolar disorder due to the possession of a certain gene. The anatomic perspective of the development of bipolar disorder shows that there are structural abnormalities in the brain of individuals with bipolar disorders. For instance, similarities have been established through magnetic resonance imaging between the brain development patterns of children with multi-dimensional impairment, bipolar disorder and schizophrenia. These finding implies that the brain plays a substantial role in the development of volatile temperament. The signs of bipolar disorder can be categorized between those associated with manic flare-ups and those related to depressive episodes. Indicators of manic outbreaks include mood alterations such as prolonged periods of excitability and extreme tetchiness. Behavioral changes include rapid speech, impulsive indulgence in risky behavior, restlessness, intense physical activity, having unrealistic expectations, poor sleep and lack of sleep. On the other hand, depressive signs include loss of interest in pleasurable activities, prolonged periods of despair, fatigue, loss of concentration, poor appetite, and suicidal tendencies. Type 2 diabetes mellitus (T2DM) is a metabolic disorder that arises due to the inability of the body to utilize insulin. The condition may be a consequence of insulin resistance or the loss of insulin receptors. It presents with symptoms such as extreme thirst, sudden unexplained loss of weight, fatigue, delayed wound healing and blurred vision. There is a relationship between type 2 diabetes mellitus and BD (Svendal, Fasmer,

Machiavelli Essay Example | Topics and Well Written Essays - 250 words - 1

Machiavelli - Essay Example The philosopher believes that a real leader should be cunning as diplomacy as well as war needs this quality. Machiavelli also stresses that rulers should be compassionate but cruel whenever it is necessary. The thinker states that the leader should â€Å"desire to be considered clement and not cruel† but he also â€Å"ought to take care not to misuse this clemency† (Machiavelli 40). Of course, the leaders should be compassionate, which usually results in people’s support. However, to maintain order in the country, it is often important to display certain degree of cruelty to make people respect and even fear the leader. In conclusion, it is possible to note that Machiavelli stresses that the leader should be able to keep the balance between strength and craft, cruelty and compassion. According to the philosopher, the ruler will be able to gain respect and support of his people if he can use force, show compassion, keep the word, and even be able to use craft, as the consequence is more important than the tools

A Novel of Nature and Love Personal Statement Example | Topics and Well Written Essays - 750 words - 1

A Novel of Nature and Love - Personal Statement Example I suppose nature did not accept my ultimate presence on the scene forever and in no time a roaring sound of thunder rejected my proposal and the sky went black with it, bashing the windscreen of our car with heavy rain, thunder shook the whole mountainous range which made me think of my death (Sprague, 2005). We all in response to the shattering flood decided to pull over the side by the road. Unfortunately, not everyone on the road had the same decision of stopping by. As we pulled over, I heard a gaudy scratching of tires and shouts which passed our car and then bang. The driver had faced the music of his erroneous all rushed to the scene and found the eventual misery of nature (Anderson & Alison, 2004). The driver and the front seat passenger unfortunately by the will of God had flown to their final destinations, though children at the back seat were safe. I couldn’t stand the decision of nature and roll back to the car with mourn and grief. It was an unforgettable trip whe re joy drowned me into the positives of nature but as I seemed to forget the balance of nature, it made me taste the dip of its flipside too. I had visited this hill station before in winter too but now coming back here in summer again helped me realize its natural significance again with a different perspective. Whistling breezes, musical sounds of pine trees, carved attractive mountains, sunshine, frosting waterfall, cuddling of clouds, fearlessness of monkeys, colorful rainbows and elegant landscapes had taken my heart which helped me inhibiting natural positives to my memory but soon enough the thundering rain spoiled the whole attraction of hill stations and revealed the flipside of nature (Lawrence and O'Brien, 2000), I experienced the ultimate grief of humanity in the form of death. In the incident of accident and death, I forgot every joy of this trip what I saw, what I felt, what I touched, what I heard? Every inch of my dream and desirable memory got deleted within seconds . I asked my father to proofread my essay, his feedback encouraged me to submit this point of view essay for grading. He stated that the description is overwhelming, in contrast, were the first para explained the positive elements of nature than the other side of the picture. The essay used and explained all the rhetoric tools of writing. The event described follows consistency and transition in happening and occurrence according to the features specified. The storyline progresses as we move from one para to another as the journey and trip decision is made then with the car moving to the hill station, sceneries progress, cold breezes, sounds of pine trees, rain, mountainous landscapes, waterfalls, aqueducts floating water down the range, sunshine, clouds, rainfall, thunderstorm, heavy rain, scratching of tires, accident and consequences of accidents etc.

Google Essay Example for Free

Google Essay 1.) An API user is given an account but is not able to view that account through the interface. The reason being: c. APIuserhasâ€Å"APIOnly†access 2.) API allows developers to use applications that: d. InteractdirectlywiththeAdWordsserver 3.) Bud would like to test new logic that uses API without modifying his live campaigns. Which tools would allow him to do this? b. AdWordsAPISandbox 4.) Which of the following allows advertisers to automate AdWords reporting and campaign management? a. UseofanAPIwebservice 5.) What is the benefit of the API? a. Advertisers can make dynamic changes to their AdWords accounts at scale. 6.) If someone wants to make frequent, specific changes to bids based on criteria for more than 100k keywords, what tool is most efficient? b. AdWordsAPI 7.) A user clicks on an ad for sneakers. He isn’t directed to a page with sneakers. He also receives : c. Linktoarelevantpageandremovethepop-up 8.) A good landing page for spring dresses would display? a. Severalcolorsofspringdresses 9.) A benefit of including a keyword within an ad text is that the keyword will: d. Itwillappearboldwithinthead 10.) To differentiate ads from competitors advertisers should: c. Includeprice,promotionsandacall-to-action 11.) How can advertisers determine the most profitable keywords within a company? b. Comparethecostincurredbyeachkeywordwiththeconversiondataforthatkeyword. 12.) You search keywords that should trigger your ad but your ad doesn’t appear. Why is this? a. Yourcampaigns are targeting a location outside where you are physically located. 13.) You want to increase the position of an ad but don’t want to raise the bid. How can you increase ad rank? c. Makechangestoimprovethequalityscoreofthead’skeywords. 14.) A high quality score can: b. Improveanad’sposition 15.) What is the most appropriate action to take if your keywords are below the â€Å"first page bid estimate?† a. Considerincreasingthebidoreditingthekeywordtoimprovequalityscore. 16.) You make edits to an ad and the position decreases. What was the cause? d. Theeditedversionislessrelevanttothekeywordswithintheadgroup. 17.) You have the same keyword in two different ad groups. The one to win within an auction will be the one with: b. Thebestqualityscore 18.) To improve the performance of an ad group on a search network, advertisers should create ad groups by creating: b. Keywordsthatarealsoincludedintheadtext 19.) In an AdWords account, which statistic is viewable for each ad group? c. Averagecostperclick 20.) Which of the following is the recommended action for new mobile ad campaigns? a. Useamobile-optimizedlandingpage 21.) An advertiser selling computer monitors is writing new ad text. Which line of ad text fits AdWords policy? d. 20-70%offLCDmonitors 22.) To achieve the best performance of text ads, which is a best practice? c. Includewordslikefindandsearchintheadtext 23.) What type of keywords tend to perform better with mobile ads? d. Shortgeneralkeywords 24.) A campaign that is targeting desktops is only performing well with text and image ads. The advertisers want to reach mobile devices. They should: b. Createaseparateadgroupformobileadswithintheexistingcampaign. 25.) If the query â€Å"Seattle Plumbers† is entered, Google will use the location term that is part of the query to show ads: a. TargetedtoSeattleregardlessoftheuser’sphysicallocation 26.) You are running a campaign that targets only France. However, you see clicks from users in Switzerland. Why might this happen? a. UsersinSwitzerlandaresearchingonGoogle’sFrenchdomain 27.) What is the quickest way to add a long list of locations to target in an AdWords campaign? d. Usethebulklinkinthecustomtaboflocationsettings 28.) Why would an advertiser use the bundles option when choosing location targeting? b. Toquicklyselectagroupofcountriesorterritoriestotarget 29.) Which tool allows you to test different combinations of website content for the purpose of improving conversion? c. Websiteoptimizer 30.) It is important to identify specific goals of an AdWords campaign so you can: c. Makestrategicchangestotheaccounttoimproveperformance 31.) A florist is advertising for five types of flowers, including red roses. When users type the phrase â€Å"red roses† Google shows the ad. What landing is more likely to result in a sale? a. Apageonthesitethatdisplaysonlyroses. 32.) Which of the following are key elements when optimizing a landing page for AdWords? b. Relevantandoriginalcontentthatclearlyrepresentsthebusiness. 33.) What report helps you identify which pages on your site should be optimized? d. Toplandingpages 34.) A user conducts a â€Å"laptop computers† search and clicks on an ad. Which landing page could be most relevant? d. Categorypagecontainingavarietyoflaptopcomputers. 35.) An advertiser can provide physical address location info about their business through Google places account. Ads that include this type of info are eligible to show on: a. Anynetworksselectedinthecampaign’ssettings 36.) Which feature distinguishes location extension from regional and customized campaign targeting? b. Customizedcampaigntargetingisrequiredinordertoenablelocationextensions. 37.) Business listings in Google places can be:

Organ Donation Essay Example for Free

Organ Donation Essay 1. The purpose of this essay was to support my claim that organ donation has a lot of positive results. My plan with this essay to get the reader to be more informed of the process and list some statistics associated with it. I hope that the reader, if they were not fully aware of the topic, to do more research for themselves. 2. From this assignment, I learned how to gather data to support my arguments. I already felt strongly about this subject before writing on it. Though, I learned more about the underground black markets associated with organ harvesting. 3. The only difficulties I had were trying to make everything flow in the body of my paragraphs. Also, how to incorporate the down side of the issue. The editing part wasn’t too hard for me. 4. I enjoyed writing on a topic that I fully support as an individual. I also enjoyed reading articles related to the topic on how a life was dramatically improved or saved. I in addition, learned to better support my claims. 5. I decided to write on this topic due to the fact that I am signed up to be an organ donor myself. I am not currently discussing this topic in another course. I was not fully aware of the topic until I fully researched it before deciding to become one. 6. There is not anything else I would like for you to know. Should More Attention Be Given To Organ Donation? When it comes to organ donation, it is a very touchy subject for a lot of people. The majority of them are hesitant about registering to become an organ donor because they are usually ill informed about the process. Besides helping to save or drastically improve someone’s life, you can also give some kind of comfort to their grieving families. There are so many organs and tissues that can be donated and one can also be a living person in order to do it. A sad statistic about the organ donation waiting list is that every 48 hours, someone dies while waiting for an organ and never receiving it (Newton). So one has to wonder if the general public was more aware of this issue; they would be more willing to sign up. Although there are some religious sects have some stipulations against organ donations, the majority actually condone it to be an act of charity. Though the subject of organ donation is a very sensitive issue, there are many advantages to them being performed. The fact that it only takes one organ donor to save  over eight lives is simply amazing and that the donor is able to give comfort to grieving families and improve someone’s way of life. Financial or celebrity status has no bearing on determining who is able to receive a transplant in the U.S. Also, the system for matching donors and recipients being regulated by the Federal Government should give people some ease about any wrong doing involving the sale of organs in the United States (Burande). An Ethics Committee was in fact put into place by organizations that specialize in the procurement of organs and every region and hospital has one. Hearts, lungs, livers, kidneys, pancreas, small intestines, and also the eyes could be donated and transplants have a highly successful transfer rate of up to 80 to 90 percent (Burande). A person can be a living person and still donate certain parts of organs and bone marrow (Burande). Children can even become organ donors with their parent’s consent and the family pays no bills associated with any kind of organ donation. The donor person’s medical history is more significant than a person’s age, so someone should never think that they are too old to eligible to donate (Organ Donation: Don’t let These Myths C onfuse You). A person can even donate their entire body for the benefit of research and the use of medical education. A lot of families are concerned that if their deceased loved one donates, that they will not be able to have an open casket funeral and that is simply not true (Organ Donation: Don’t let These Myths Confuse You). The respect of the deceased and their families is one of the top priorities when it comes to organ donation. The process also involves many steps, with the first being a referral when a patient is about to pass away to confirm if they are or are not a registered donor. Then a medical evaluation is done to see if the organs are suitable. After a declaration of death is made by the doctor, the next of kin signs a consent form. After transplant coordinators confirm the death with a medical examiner or coroner to see whether it’s under jurisdiction, the transplant surgeon finalizes the recipient as a proper match. The work of the surgical removal team is also ov erseen by the transplant coordinator. Last, after it’s all said and done, letters are sent out to the donor’s family, relevant doctors and nurses informing them of the outcome of the donation that was done. Just like any other medical procedure, there are some issues that do exist. Over 115,000 people are currently waiting for an organ in the U.S and every 48 hours, a  person dies waiting to receive an organ and not getting one (Burande). Each year over a million people need organs to save or dramatically improve their life. There is also a black market that exists for some organs, especially kidneys, so naturally people are hesitant due to its unethical prospects (Adomaitis). This tends to happen more frequently in countries where the population is poor. Organs from living donors are transplanted from people that live in poverty into more prominent citizens that live elsewhere all due to the need for money. A new study was done out of Alberta, Canada that Canadians might be more willing to sign up to be registered donors if they were offered some kind of monetary compensation for their families (Verner). The families would be offered a tax break or help with funeral expenses and of course the process would be done legally and all safety precautions would be followed. The only problem that is foreseen from that is how to establish the cost of an organ when life itself is precious. When it comes to the subject of organ donation, there are many religious aspects concerning beliefs from various religions. Although, many religions actually encourage it because they consider it be an act of charity, but with stipulations when it comes to a person doing it. Jehovah’s Witnesses believe that if a person decides to donate, all organs and tissues must be drained of blood first (Adomaitis). The Amish approves it only if the recipient’s life will be definitely improved or saved (Adomaitis). Though, they are not opposed to it, Mennonites leave the decision to the individual or his/her family members. In closing, no matter how sensitive a person is when it comes to the subject of organ donation, it never hurts to fully research the topic. He or she might have to come upon making a decision one day concerning the matter and they should be fully informed of all the pros and cons. This concludes my essay on the issue of organ donation. Annotated Bibliography Burande, Abhay. Organ Donation Facts and Statistics. Dec 21, 2011, Retrieved from http://www.buzzle.com/articles/organ-donation-facts-and-statistics.html There are many statistical data to support the pros of organ transplants. The process is overseen by a committee in the U.S. that ensures its strict adherence. Adomaitis, Mary Beth. Cons of Organ Donating. Retrieved from http://dyinglovetoknow.com/ConsofOrganDonating Besides the pros of organ donation there are many cons associated with this issue. Black markets for organs and taking advantage of the poor to help the rich are sometimes concerns for many. Verner, Amy. Compensating Organ Donors Could Increase Donation Rates, Study Finds. The Globe Mail, Published Wednesday, Nov 07, 2012, Retrieved from http://www/the globeandmail.com/life/the-hot-button/compensating-organ-donors-could-increase-donations.html Studies have shown that people in Canada are more inclined to sign donor cards if they were monetarily compensated. The only issue is that of how to put a value on human life. Newton, Joshua. How Does The General Public View Posthumous Organ Donation? A Meta-Synthesis of the Qualitative Literature. BMC Public Health 2011, 11:791. Retrieved from http://www.biomedcentral.com/1471-2458/11/791 There are many individuals who are unwilling become organ donors posthumously, thus creating a disparity between the supply and demand for transplants. A meta-synthesis of literature was therefore conducted to determine the views of the general public concerning the issue. Organ Donation: Don’t let These Myths Confuse You, The Mayo Clinic, Retrieved from http://www.mayoclinic.com/health/organ-donation/FL00077 Many people are ill-informed about the organ donation process. This article lists many myths that are associated with organ donation and the truths to clarify on those myths.

Advantage And Disadvantage Of Fixed Budget Accounting Essay

Advantage And Disadvantage Of Fixed Budget Accounting Essay However from a birds- eye view, budget can be defined as a management tools that put the managers in control of a finical health of the organisation. The objective of the budget is to measure of the financial structure of the organisation and budget is a tool that forces management to be accountable in a structured and objective way. How manager manage the budget is key to their value. Budget facilities the planning and resources allocation and help to estimate, itemised, analysis and examined the entire product and service that organisation offers to customer. (Seer, 2000, p.187). Budgeting is a simple process of consolidating budget and adhere them as closely as possible (Maitland,2000). It is a process turns manager attitudes forward looking to the future and planning; managers are able to anticipate and react accordingly to the potential problem before it arises. Budgeting process allows manager to focus on the opportunities instead of figuratively. The budget system provides sustainability to business process within an organisation. It is an utmost important process to the management. In other word by some researchers few business plan to fail but many of those that collapsed failed to plan (Horngren, C. et al., 2000) The aim of budgeting is to give management an idea how well the organisation is projecting the income goals and how well the organisation managing the working capital. The budgeting exercise should able to increase the profit, reduce inappropriate expenses and it also helps to expand the markets (Thomsett, 1988, p.5). To achieve the budgeting aim, the management needs to build a budgeting system (Viscione , J. 1984). A budget system varies from organisation to organisation and it is not unitary concept. The fundamental concept of budget system involves estimating future performance of the organisation, comparing the actual performance to the budget and analysis the deviation of actual result against the budget. The factors that determining the type or style of an organisation depend on the type of organisation, the leadership style, the method of preparation and desired result (Cherrington Cherrington, 1973, p.226) In general budgeting can be categories into two primary categories (Cohen, J. et al., 1994) which are operational budget and financial budget Operational budget covers revenues and expenses which involve day to day core business of the organisation which is normal operation activities. The main elements of the organisation operational budget include sales, production, inventory, materials, labours, overheads and R and D budgets. Financial budget controls the organisation financial aspect of the business. These budgets disclose the influences of the operational budget on the organisation, financial position and potential revenues. Financial budget include cash budget, capital expenditures budget, balance sheet and income statement. There are many available methods of budgeting are available and it is important for the management to decide the correct methods that suits the organisation. Generally, management choices on how to start preparing budget fall into one of three major approaches (Rasmussen, Eichorn, 2000, p.19) which are: Top-Down, Bottom- up and Top-down/bottom up. Please refer to figure 1 for Top-down and Bottom-up approaches. Figure 1: Top-down versus Bottom-up approaches Source: Rasmussen, Eichorn, 2000, p.20-25 Main Body Part A (i) Budget approaches adapted by United Consultancy United Consultancy had presently adapted the approach of static budget while preparing the budgeting. Static Budget is also known as fixed budget. Accordingly to Chartered Institute of Management Accountants of England, a fixed budget is a budget outline to remain unchanged irrespective of level of actual activities attained. A static budget will reflect the expected result or revenues of a budgeting year (Hansen and Mowen, 2011) of a responsibility centre for one level of activities. Normally fixed budget will be prepared in advance before the financial year as the cost classified as fixed and it will not very in direct proportion of the level of activities. Fixed budget approaches are widely adapted by service industry (Reeve and Warren, 2007) and partly by some administrative functions of manufacturing companies such as purchasing, engineering and accounting. Fixed budget is used as an effective tool of cost. If, the level of activities attained are varies from the budgeted activi ties then fixed budget become ineffective. Comparatively, fixed budget is only suitable for fixed expenses. A fixed budget is appropriate under static condition. Advantage and disadvantage of Fixed Budget Small business and service industries needs an overall budget to survive Fixed budget is most widely used by service and small industries as it help to track on control the spending. At the same time fixed budget can cause more problems rather than giving a solution. A fixed budget will capitalised the calculation fixed expenses and help to forecast the bills to be paid by the business. For the variable expenses, fixed budget provides maximise spending limits and it helps to control the finances. The advantage of fixed budget is to help the business to prioritise the expenses. Fixed budget clearly distinction between the businesses needs and wants by forcing the business to remain consistent, it will also ensure that the bills are paid on time. The disadvantage of fixed budget as its operates to one level of activity- the planned activity and it does not account for the business unpredictable activity. The actual always will be captured by a level of activity which is significantly difference from the planned activity. For example, to compare the actual production cost increased at production levels of 1000 units against a standard based on planned activity of 500 units could be misleading. Management will mislead thinking into that the production costs are out of control. An increase in production cost is avoidable as volume increases and it does not means that there is problem on increase cost occurred. Hiring Consultant for Future budgeting for United Consultancy A consultant is who has a position to have a certain level of influences over an individual, a group or an organisation but who has no absolute power to make or to adapt changes into the organisation. It is the employee of the organisation has the power to decide whether to accept and implement the changes into the organisation. The consultant brings specialised skills, knowledge, expertises or accessing certain information into the organisation. Scott Hascall (2002) had analysed the advantage and disadvantages of consultants and United Consultancy need to consider before hiring consultants for involving in preparation of future budgets. Advantage of consultants The consultants are import and hired to fill competency gap in the organisation. According to Drucker (1979) suggested management consultant is an extraordinary and indeed a unique phenomenon as consultancy has the management skills, techniques, knowledge are best learned through exposures to and experiences with many industries as the typical executives lack of this kind of exposure. As Drucker notes, The executive works with same organisation or most with very few. Executives lack exposure and cannot gain it nor can be stimulate it. Consultant will able to transform the organisation and gain the exposure at the same time will add significant value by reducing the problem resolution cycle time (Hagedorn, 1982). United Consultancy will be hiring consultant for preparation for future budget as it will bring new Idea, proficiency and impartiality objective (Gattiker and Larwood, 1985). Ifinedo (2011) had surveyed the impacting factor of consultants such as management, support, business, vision and external expertise. The result was found that all these factors influences the business system but the effect of external quality expertise was more important compared to the other factors Disadvantage of consultants An organisation hiring a consultant to bring as it will bring the required expertise, knowledge and experience to the organisation. Accordingly to Kelly (1979) hiring external consultant will be expensive as the payment will be based on their specialised skill in the respective field compare to internal consultant. An external consultant will not available at the right time and not easily accessible to the organisation as the internal executives. At the same time, and they are lack knowledge of organisation culture and working environment. Nonetheless consultants have the great level influences the senior management. A research by Norbck and kerblomMaster (2003) had highlighted that engagement of uncommitted management and inexperienced executives would lead to give an opportunity to consultants to take advantage of the situation and act to their benefit and attaining their own goals. There the experiences and capabilities of management consultants are critical for successful on management of consultants. One of most important factor to take into account when hiring consultants was mentioned by Luo and Liberatore (2009) which examined consultants objective and goals. The organisation main objective is to improve the performances while the consultants other goals such as knowledge acquisition and business growth. To overcome the situation, the organisation must well coordinate with consultants to achieve the desired goals. Part A (ii) United consultancy using Activity- based costing (ABC) for the allocation cost based fixed and varioable expenses. An effective planning of fixed and variable cost as follows: Planning to determine the variable overhead activates that add value for customers using the product and service Effectively planning to use the cost drivers in different level of activities. At the start of the fiscal year, a substantial percentage of fixed overhead are predetermined compare to variable. When the United Consultancy budget the fixed overhead cost, they should select the appropriate level of activity that will benefit the United Consultancy over long terms. This is a strategic decision. The key differences are how fixed costs are fixed to level activity and variable costs are allocated to level of activity. Actual Costing Standard Costing Fixed Cost Actual Prices Actual inputs are used Standard Prices Standard inputs allowed for actual output Variable Cost Actual indirect rate Actual inputs used Standard variable cost allocation rate. Standard quality of cost allocation base allowed for actual output. Activity- based costing has involves the following stage: Identify the level of activity that resources and cost to be associate. Identify the cost drivers linked level of activity. A cost driver is any factor that cause on drivers and activity cost. Calculate a cost rate per cost driver. Each activity should multiple cost drivers Assign cost to products by multiplying the cost driver rate by volume of cost driver units consumed by the products. Indentify level of activity that resource is most engaging and challenging which based on activity based costing. A cost advantage rules that companies identify most important activity. Non Value added activities will be identified and these can be eliminated to improve the efficiency and profitability. Majority of the cost drivers are related either to the level of activity or the complexity of the production or marketing process.

All Around the Town :: All Around the Town

All Around the Town    Mary Higgins Clark started her writing career writing suspense stories and she hasn't changed very much since then.   All her books are very interesting to read and they will always keep your attention to the end.  Ã‚     All Around the Town was one of the stories written by Mary Higgins Clark.   This book was a suspenseful, interesting, intriguing book.   It held my interest until the end.   The plot was twisty and unpredictable which meant that I would never get bored.   The story takes place in Ridgewood, New Jersey.   It takes place from June 1974 to about September 1991.   This effects the rest of the story because this is the time period that the main character had her abduction and her multiple personalities started to form.     The main character in this story was Laurie Kenyon, a four year old girl in the beginning of the story who eventually grows up to be a twenty-one year old woman.   She has blond hair, green eyes and a fragile little body.   Sarah Kenyon is present throughout the story.   She is Laurie's sister and helps Laurie deal with all her problems as best she can.   Bic and Opal were Laurie's abductors.   Bic had a beard and his arms had a lot of curly hair.   He was a very domineering person towards Opal and Laurie.   Opal had long stringy hair and had a plain face.   She was passive and did whatever she was told.   They were con-artist who fooled everyone they met.   They were mean and didn't care about anybody else but themselves.   Justin Donnelly was the psychiatrist who helped Laurie with therapy and helped find the real person that was within her all along.     The story begins when Laurie Kenyon was abducted by Bic and Opal when she was four years old.   They abused her sexually and mentally when they had her for those two, long, tedious years.   When they were doing these things to her such as sexually abusing her she would place herself in a different state of mind, which over time began to be her altered personalities.   She had four main altered personalities which were Leona, the woman in Laurie, Debbie, the baby or woos, Kate, the strong leader of the bunch, and Lee, the little scared shy nine year old boy who helped, in the end, bring all the personalities together as one.

Windows NT Essay -- Computers Technology Operating System

Windows NT The history of Windows NT: The history of Windows NT goes back to the early 80's, when Microsoft was working on the original Windows system to run on top of DOS. They joined forces with IBM in order to create a more powerful DOS replacement that would run on the Intel x86 platform. The resulting operating system was to be known as OS/2. At the same time OS/2 was being developed, Microsoft was busy working on a new OS, more powerful than the Windows system they already had. This "New Technology" operating system would run on different processor platforms. They planned to accomplish this by writing most of the operating system in the C programming language, which is a language that is portable across platforms. In late October of 1988, Microsoft hired a man named David Cutler who was a respected operating systems guru from Digital Equipment Corporation, to help them design their new operating system. The original planned name was OS/2 NT because at the time, Microsoft was helping to develop OS/2 and was integrating parts of it into its new operating system (NT). After almost two years of work, the first bits of OS/2 NT ran on an Intel i860 processor. Around the same time, David Cutler projected to Bill Gates that NT would ship around March 1991, which turned out be more than two years off the mark. In early 1990, as teams dedicated to NT were formed within Microsoft, Bill Gates criticized NT for being "too big, and too slow" during a review. The decision was eventually made in early 1991 to base NT's "personality" on Microsoft's current Windows system, version 3.0, and not OS/2. In o... ... up retrieval. Windows NT utilizes SCSI disk drives to implement RAID. Increased Stability / Robustness over Windows 95/98 More attention was paid to the stability of Windows NT 4.0 when Microsoft was designing and coding it. It was essential that NT be very stable in order to be a viable alternative to UNIX as a desktop and server operating system. Windows 95 and 98 are notoriously unstable and not acceptable for very high performance hardware (multiple processors, Gigs of RAM), and high demand TCP/IP applications, such as that seen in high volume Internet servers. Blue screens of death are also few and far between compared to Windows 9x. So in summary, NT 4.0 is much more stable and reliable than Win9x due to how it was designed and due to its heritage, which is entirely different from Windows 9x.

The Entrepreneur :: small business self employed

In the United States, approximately one in eight adults are self-employed. In their minds exists a one common dream. This is the entrepreneurial dream of self-employment. It is the freedom to start, grow, and cash in a new business. Most of the extravagant millionaires of today build up their wealth in this way. An entrepreneur is someone who has the ability to build and develop his own business. In today's fast paced world of business, many people chose to work for themselves. A career as an entrepreneur is a risky, yet personally rewarding endeavor. Entrepreneurs start from ground zero with probably only a dollar in their pocket. "Entrepreneurship is the ability to create and build something from practically nothing" (Timmons 1). Entrepreneurs should be admired more than anything for their hard work and determination. "It is initiating, doing, achieving, and building an enterprise or organization, rather than just watching, analyzing or describing one. It is the knack for sensing an opportunity where others see chaos, contradiction and confusion. It is the ability to build a "founding team" to complement your own skills and talents. It is the know-how to find, marshal and control resources (often owned by others) and to make sure you don't run out of money when you need it most. " (Timmons 1). To be an entrepreneur, it takes the willingness to prosper with calculated risks; both personal and financial-and then do everything possible to get the odds in your favor. Driven by an intense commitment and determined perseverance, entrepreneurs work very hard at what they do. They excel and want to win. Entrepreneurs are amazing people with a high respect of character. They use their mistakes as something to learn from rather than a failure. No matter the outcome, they believe in themselves and have an extreme confidence not only in themselves, but also in what they do. "Entrepreneurs who start and build new businesses are more celebrated than studied. They embody, in the popular imagination and in the eyes of some scholars, the virtues of "boldness, ingenuity, leadership, persistence and determination." Policymakers see them as a crucial source of employment and productivity growth. Yet our systematic knowledge of how entrepreneurs start and grow their businesses is limited. The activity does not occupy a prominent place in the study of business and economics.

Internship Report on Vip Group of Industries

Internship Report On VIP Group of Industries Internship Report submitted to the Faculty of Management & Administrative Sciences in Partial Fulfillment of the Requirement for the Degree of Masters of Business Administration Submitted By: Raheeb Anjum 11022720-080 Masters of Business Administration (3. 5 year) 2011-2015 UNIVERSITY OF GUJRAT Date of Submission Name of Program coordinator: Signature of Program coordinator: Acknowledgement â€Å"In the name of Allah, the most beneficent and merciful† I would like to thank Almighty Allah who made me able to complete this internship report by utilizing my skills and knowledge.I am also thankful for giving me spirit of patience, consistency and courage during my internship. I am very obliged to my affectionate parents who taught me the first word of speak and supported me morally and financially throughout my studies and also helps me to complete my internship. I am also grateful to the University of Gujrat that provided me a chance t o explore my skills, qualities, abilities and potentials through internship program. I am also thankful to my teachers for giving me chance to show the best of my abilities during the period of my internship.At VIP Group of Industries Limited , I would like to thank Mr. Abdul Sattar (Manager HR) who provided me full opportunity to start internship and accumulate first hand comprehensive information’ during my internship. I am also pleased to different persons like Mr. Muhammad Omer (Assistant Manager HR), Mr. Rizwan Mir (Marketing Manager), Mr. Muhammad Shahid (Production Manager) and Mr. Muhammad Wahab (Attendance Maintainer) who provided ever information I needed during the course of my internship. Table of ContentParticulars Part I Executive Summary Introduction Purpose, Scope and Aim of study Brief History Nature of Organization Business Volume, Rewards and success stories for last 5 year Product Line PESTL Analysis Contribution of Organization toward Economic Development Organizational Hierarchy Chart Number of Employees Main Offices Introduction of all Departments Comments on the Organizational Structure Part II Brief Introduction of Office Detail of Supervisors Weekly Timetable Detail Description of Departments Detail Description of Tasks assigned Summary of Learning Conclusions SWOT analysis Recommendations References 25 26 27 30 44 47 50 51 55 57 1 2 3 5 6 7 11 13 14 16 17 17 17 24 Page # Executive Summary VIP Group of IndustriesInternship was my first step in practical life, through which I learnt a lot and it has aided me in being well equipped with valuable experience that would help me once I enter the professional life after the completion of my studies. During the month of July, August and September 2012, I worked in VIP group of industries as an internee. My association with this company was being a part of the Human Resource Department. It was a great experience for me and it helped me in realizing where my potential lies. What I learnt at VIP Group of Industries over the weeks was how to get along with the people that I have to work with them, building relationships with people, building confidence and improving my communication skills. I also get the knowledge of Marketing and Finance department along the Human Resource.Experience has taught me responsibility, teamwork and how to handle people in tough social situations. Even though the nature of work was quite basic as an internee, nevertheless I got to see what practical life is. This internship overall has been a great experience. This report gives a profile of VIP group of industries and an insight into the HR Department where I was assigned to work. All the functions and operations of HR department are defined in the report including; recruitment & training & development, compensation & benefit etc. selection, This report also reflects my learning and experiences at VIP group of industry along with my responsibilities and the tasks that I performed.During t he internship it found that Human Resource Department is an important department in an organization which helps to increase productivity, performance of employees, to overcome the problem of fraud, to hire competent persons for the job performance according to their skills, knowledge and experience. Raheeb Anjum (11022720-080) Page 1 FMAS Last part of the report consists of some recommendations and suggestions that I have given. My proposal would be of great use to VIP Group of Industries and if followed properly, it can increase the performance of employees and finally the VIP Group of Industries performance of the organization itself. Part-I 1. Introduction The name â€Å"VIP† emerged on the prospect of Pakistan soon after its inception in the year 1984.The start was modest with limited space to work and meager resources to cater, but devotion and dedication blended along untiring honest efforts soon flourished to bear the fruits. An honest approach in dealing, with custome rs, vendors and related agencies, took the group a step ahead and is a vital contributing to its success today. VIP Group of Companies is one of the esteemed manufacturers and private accredited exporter of Fashion wear, Motor bike wears in Pakistan having assets of worth more than PKR 1. 5 billion. The total area of the subjected premises consists of 112 Kanals. VIP Group of Industries captures a wide market and its products are appreciably accepted throughout the Pakistan most popularLeather Jackets and Leather Shoes are its major products, contributing towards the national economy, export figures range from 20 to 25 billion US dollars annually. It specializes in producing high class Leather product made of superior quality materials and possesses state production facilities in made ups and products for various consumer needs. The company makes use of the latest technical Raheeb Anjum (11022720-080) Page 2 FMAS equipment to make sure that each product is original in style and show s exquisite craftsmanship. This is an industry believes in originality as character and quality as foundation. The entrepreneurial spirit of the company seeks constant development, steady progress and outstanding performance. 1. Purpose of Study This report is based on study carried out for the fulfillment of the degree requirement of the Master in business administration (MBA) at the University of Gujrat (UOG). The purpose of the study is to do practical work in field and apply the knowledge of classroom lectures to the real life situations. 1. 2 Scope of Study The scope of my work is focused on the working of Personnel and Human Resource Department. Review Section of this report not only explains department’s working but also flow of work activities among the sections. During the internship, the observation was focused on internal managerial matters of VIP Group of Industries, i. e. work environment, organization structure, decisionmaking process, promotion criteria and all such matters. This research facilitates in SWOT Analysis. 1. Aim and Objectives The aims and objectives of VIP Training Institution (VTI) are to identify the training needs of the industry, offer practical training programme to professional of the wear industry, and provide training advice and guidance to VIP Group of Industries and to help established standards for training which will meet the performance needs in the field and on the job. VTI is dedicated to: Establish courses and in-house training programmes which will meet the specific needs of VIP Group of Industries. VIP Group of Industries Raheeb Anjum (11022720-080) Page 3 FMAS Design training material that recognizes the capabilities and specific needs of newly hired employees and those who change their job assignment. Provide refresh and upgrade training for industry personnel in cost effective manner.In-house basic training programmes are being designed and developed to provide a base level of training which employees re quire to function in their jobs. VIP Group of Industries recruits men from all across Pakistan. The universities and technical schools do not provide the full range of subject matter necessary for a graduate entering the petroleum industry. It is VTI’s intention to ensure that the individual has an opportunity to obtain this training within his first two years with VIP. In addition to basic training courses, VTI will Organizes in-house technology update seminars. 1. 4 Limitations No matter how efficiently a study is conducted, it cannot be perfect in all respects.This study was conducted in accordance with the objectives of the study; the study may not include broad explanations of facts and figures due to the nature of the study. Second limitation, which affects the study, is the availability of required data was problem all the documents and files are kept strictly under lock and key due to their confidential nature. Third is the problem of short time period also makes the analysis restricted as one cannot properly understand and thus analyze all the operations of an organization just in six weeks. VIP Group of Industries Raheeb Anjum (11022720-080) Page 4 FMAS 2 Overview of the organization 2. 1Brief History 2. 1. 1 EstablishmentVIP Group of Industries The name of VIP Group of Industries emerged on the horizon of Pakistan’s Leather industry in 1984, A modest limited financial and other resources available, soon flourished to bear full owing to the determination and dedication of its workers, An honest approach in dealing, with customers, vendors and related agencies, took the group a step ahead and is a vital contributing to its’ success today. At the moment VIP Group of Industries is the leading industrial group of Pakistan, owing assets more than PKR 1. 5 billion. The VIP Group of Industries deals in Textile, Leather wear, Fashion wear, Motor Bike wear and Gloves. 2. 1. 2 DevelopmentWith a balanced, efficient and competitive structure , VIP Group of Industries explores and exploits indigenous resources for optimum production of Leather and Fashion wear, besides seeking opportunities abroad. Services of the Company’s highly qualified and skilled expertise in the fields of Leather and Fashion wear are frequently availed by the local and foreign companies. During the last 20 years VIP Group of Industries has grown into a technically and commercially viable organization. 2. 1. 3 Name of Chief Executive Officer (C. E. O) Mr. Imtiaz-ud-Din Dar (Managing Director) Raheeb Anjum (11022720-080) Page 5 FMAS 2. 1. 4 Names of Directors VIP Group of Industries Mr. Usman Dar Mr. Umer Dar Mr. Amir Dar Mr. Imran Dar 2. 2. Nature of the organizationVIP Group of Industries leather wears fashion wear and textile as well with tender care and dyed in the brilliant shades of nature adds elegance and magnificence to this world. VIP Group of Industries is a manufacturer of such fabulous products: products that speaks of unparallel ed quality and unmatched comfort. VIP Group of Industries specializes in producing high class Leather and fashion wear product made of superior quality materials and possesses state production facilities in made ups and products for various consumer needs. The company makes use of the latest technical equipment to make sure that each product is original in style and shows exquisite craftsmanship.VIP Group of Industries is a company believes in originality as character and quality as foundation too. The entrepreneurial spirit of the company seeks constant development, steady progress and outstanding performance. Raheeb Anjum (11022720-080) Page 6 FMAS 2. 3. Business Volume, reward honors & success stories etc. during last 5 years VIP Group of Industries VIP Group of Industries is using the modern technology for improving its ability to discover the Leather and Fashion wears potential in the country. A number of major institutional reforms and improvements have been implemented in all areas of operations enabling the company to take up the challenge of making the organization much efficient.VIP Group of Industries financial performance has been consistently improving with sustainable growth since the time it became a self-financing Company. Its business volume for the last five years has shown a steady growth as indicated in the schedules given on next page: Raheeb Anjum (11022720-080) Page 7 FMAS Business Volume for last Five Years (Quantities) Product Measurement 2006-07 Scale Fashion Wear Leather Wear Motor Bike Wear Gloves Pairs 83,445 86,670 93,234 Suites 92,004 77,412 93,236 Pieces 161,534 217,927 Suites 120,456 154,870 2007-08 2008-09 VIP Group of Industries 200910 201011 212,900 215,445 224,876 245,537 274,006 277,408 90,314 101,322 91,889 92,917 Textile Bundles 11,038 11,998 10,989 10,859 11,890 Raheeb Anjum (11022720-080)Page 8 FMAS VIP Group of Industries Business Volume for last Five Years (US $) Product Measurement 2006-07 Scale Fashion Wear Leather Wear Motor Bike Wear Gloves Pairs 62,58,375 Suites Pieces Suites 60,22,800 2007-08 2008-09 2009-10 2010-11 80,53,240 117,09,500 118,49,475 128,17,932 323,06,800 435,85,400 491,07,400 548,01,200 554,81,600 276,01,200 232,23,600 279,70,800 270,94,200 303,96,600 65,86,920 70,85,784 71,67,342 72,47,526 Textile Bundles 44,15,200 47,99,200 46,15,380 46,15,075 50,53,250 Raheeb Anjum (11022720-080) Page 9 FMAS The Net sales & other revenues for the last five years are as under: VIP Group of Industries (In million US $)YEARS Net Sales Revenue 2006-07 2007-08 2008-09 2009-10 2010-11 76. 65 85. 05 100. 4 105. 6 111 2. 3. 1. Reward honors & success stories during last 5 year ? 2007 VIP Group of Industries achieved large growth in profits and business in 2007. This industry showed a marked growth in assets and equity by 8. 4% and 11% respectively. ? 2008 VIP Group of Industries achieved a substantial increase of 84% in its net operating income and 45% in its net income similarly total assets in creased by 10. 5%. ? 2009 VIP Group of Industries won the third prize of best exporter in Sialkot and awarded by Chamber of Commerce & Industry Sialkot (CCIS). Raheeb Anjum (11022720-080)Page 10 FMAS ? 2010 VIP Group of Industries VIP Group of Industries won the first prize for its commitment to the best international standards in the area of corporate governance in the industrial sector and its effective contribution to the development. ? 2011 VIP Group of Industries won the second prize of best exporter in Sialkot and awarded by Chamber of Commerce & Industry Sialkot (CCIS). 2. 4. Product Line In the product line of VIP Group of Industries, the following are its products by which it is earning profits: 2. 4. 1 Leather Jackets Leather jackets of the organization are very fine quality which is demanded all over the world immensely.Its demand is greater in Europe and America. 2. 4. 2 Leather Glove Leather gloves are average used but these are very useful to many sectors such as Garde ning, Strong electric wires cutting, weight lifting etc. It helps to keep safe hands skin which is badly harmed by using these instruments in these fields without using gloves. Raheeb Anjum (11022720-080) Page 11 FMAS 2. 4. 3 Rexene Gloves VIP Group of Industries Rexene gloves are the highly used in nowadays. It used for the bike driving, to keep hands warm in winter and also for fashion use. Rexene gloves are less costly hence its demand is greater. 2. 4. 4 Track Suites Track Suites are widely used in the world.People use it for their teams to demonstrate themselves from other, also use for jogging and some people consider it as night dress. 2. 4. 5 Motor Bike Dresses Motor bike dresses are used for the purpose of racing which held in foreign countries. These dresses protect the driver/racer from injury which sometimes occurs due to accidents. 2. 4. 6 Leather Shoes Leather shoes are very important accessory in some industries. These are widely used in chemical industry because it h elps to keep feet safe from any accident or disaster. 2. 4. 7 Casual Shoes Casual shoes are also known as fashion shoes. Today’s youth is too much interested in these shoes.These shoes are produce to fulfill the demand of youth. Raheeb Anjum (11022720-080) Page 12 FMAS 2. 4. 8 Fashion Wears VIP Group of Industries It is the world of fashion. Everyone wants to look stylish and try to demonstrate himself from others. For this purpose fashion wears are produced and its demand is very high. 2. 5. PESTL Analysis 2. 5. 1 Political Environment: Government encourages a sound exporting industry because it would help to generate profit not only for the industry but also for the country. But unfortunately the inconsistency in govt. policies due to instable govt. is causing many problems in industries rules which can change after intervals. 2. 5. Economic Environment: Economically the VIP Group of Industries is contributing in the shape of providing employment to thousands of people in t he country and has become the source of earning for many families. Pakistan has gained too much aid due to different crises that is quite favorable if it is being used in creating for developmental projects but the profit rate is not according to needs. This industry can now better contribute in the profit generation for the country as well by exporting. 2. 5. 3 Social Environment: The social environment is always favorable as industry does not have any side effects on the society and most people have good faith in the industry and think that their valuables would be better saved.Raheeb Anjum (11022720-080) Page 13 FMAS 2. 5. 4 Technological Environment: VIP Group of Industries The technological environment is quite favorable for the industry as it provides new and efficient machinery that helps a lot in making the process fast and reduces the chance of error. The progress in the computer industry is favorable for the organization as nowadays most of the working is on computers whic h are getting promoted so it is very favorable. 2. 5. 5 Legal Environment: The legal environment is also favorable for the Organization. It is according to the principles of law and is quite favorable for the employees, customers and owners as well.This industry is registered as VIP Group of Industries. 2. 6. Contribution development of organization toward economic VIP Group of Industries is an organization which all policies, products and services are being operated on the basis of ISO 9001, ISO 9002, OHSAS 18000, SA 14000, SEDEX. This is very beneficial for the society and for the economic development. In all over the world exporting is a very sensitive business. It plays a very important role in the economy of the country and it plays a significant role in the world of globalization and economy. It facilitates and influences economic activities including resource mobilization, poverty reduction, and production of products.So by keeping these all factors in mind VIP Group of Indus tries is playing a very important role in the economy by providing the best commodities, products which are accepted by people and its customers are very satisfied that they are using or consuming best quality of the product. This organization is providing jobs to lot of people, it is best utilizing its resources in order to generate profits on fair basis and it has a clear and crystal audit system that assures its commitment to ISO 9001, ISO 9002, OHSAS 18000, SA 14000, SEDEX. This Raheeb Anjum (11022720-080) Page 14 FMAS Organization also provides training facility that is contributing a lot in rising up the standards of living for even middle class people. It also provides loan to its employees without any mark up or interest. It also works for the benefits of its employees by making pensions, medical facility etc.When the size of organization increases, employment increases and it has a positive effect on labor class, money goes to the homes of people and consumption increases. VIP Group of Industries Raheeb Anjum (11022720-080) Page 15 FMAS 3. Organizational Structure 3. 1 Organizational VIP Group of Industries Hierarchy Chart Chairman Directors Company Secretary Chief Staff Officer G. M Admin Manager Admin Corporate HR Manager (Finance/ Accounts) Marketing General Managers Assistant Managers Information Technology General Managers Managers Production & Procurement General Managers Managers General Managers Managers Manager HR Asst. Manager HR Performance Evaluator Salaries Maintainer Attendance Maintainer Chief Account Officers Area Sales Manager Sales PromotersChief Engineers Principle Engineers Senior Engineers Junior Engineers Senior Supervisors Supervisors Senior Account Officers Account Officers Finance/ Account Sections Corporate Staff Raheeb Anjum (11022720-080) Page 16 FMAS 3. 2. Number of Employees VIP Group of Industries VIP Group of Industries in Pakistan was having 3 factories but now it has established one more so the number of total factori es in Pakistan has increased from 3 to 4. It has a huge number of employees now. According to my information that I could get this organization have now almost 4,500 employees. This number was not that big before establishing new factory. 3. 3. Main Offices Head Office, Rahim Pur Khichian, Saydpur Road Sialkot. Pakistan ? Zonal Office, Plot No. 384, Sector 7/A, Industrial Area, Karachi, Pakistan ? Capital Road, Ghorey wali Khangah, Sialkot, Pakistan ? New York Office, 82-96 Country Pointe Circle, NY-11427, USA Beside of these above it also have some sub units in Sialkot and premises of Sialkot. 3. 4. Introduction of all departments VIP Group of Industries have 8 main departments which include Admin, HR department, Marketing department, Account & Finance department, Information Technology department, Production department, Export & Import department, Security department. Sample merchandising, leather rocurement, leather cutting, lining cutting, leather matching, screen printing, fusi ng, gloves unit, touching, alteration, spray, finishing, packing etc. are the sub departments of production department. Raheeb Anjum (11022720-080) Page 17 FMAS 3. 4. 1. Admin Department VIP Group of Industries Admin department deals with the top management decision making of the organization. They make organizational strategies and structure of organization and implement these strategies within the organization. 3. 4. 2. Human Resource Department Human Resource Department relates with the recruiting, selecting of employees and give them training for enhancing their performances.It also conducts Internal Audit to evaluating the organization’s activities with the help of International Standards. Human Resource department also maintain the attendance & salaries of the employees and also evaluating their performances. 3. 4. 2. 1. Maintenance of personnel files As we have mentioned above that every section is related to the concerned department. So whenever any new employees recr uit VIP group of industries, the concerned section maintained this personnel record from the first day. All employees have their own personal file in personnel department. 3. 4. 2. 2. Correspondence The personnel department also maintained the record of each employee for promotion, the minimum time for promotion is five years.So at the end of every year they check the record of each employee, his ACR (Annual Confidential Report), experience qualification etc. Similarly if any employee want to leave more than 48 days which are Official than concerned department will approval them and send to the personnel section. In short any type of personal problem or work will maintain in his personal files with personnel department. It’s called correspondence. Raheeb Anjum (11022720-080) Page 18 FMAS 3. 4. 3. Accounts & Finance Department VIP Group of Industries This department deals with different financial issues of the organization. It is one of the important department that keeps the financial record of the organization and provides information regarding the current position of the organization.It provides information related to daily transactions, tells about the financial inflows and that how much have financial outflows in the organization and vice versa. 3. 4. 4. Marketing Department Marketing department deals with the expansion of market and also with the products. This department is cause to increase the sales level of the organization. Marketing department deals with the capture of the market by using the marketing strategies and techniques. 3. 4. 5. Export & Import Department Export and Import department is important department of the organization. it deals with the products which cab be exported or imported. It also helps to reducing cost of the product and increasing the quality as well.This department plays an important role to increasing the sales as well. 3. 4. 6. Information Computer Technology Information technology department plays significant ro le in organization. All the software which are used to making transactions, data entry etc. are invented by the software engineers. All of the difficulties which occur day by day with the changing of technology can be tackle by the Information technology department. 3. 4. 7. Procurement Department Procurement department is the substitute name of purchase department. It deals with the purchases of the organization. Store rooms give requisition to Raheeb Anjum (11022720-080) Page 19 FMAS rocurement department and then this department make purchases according to need of the organization. 3. 4. 8. Leather Procurement Department Leather procurement department deals with the purchases of leather which are required to use. This department is much effective and efficient regard to the purchasing of leather at lower prices but having good quality. 3. 4. 9. Sample Merchandising Department Sample merchandising department refer to the sample product which is used to attract the customer or to a ttain the shipment order. It is not considered as finished product, it sends to next department to make it finished product after completion. 3. 4. 10. Sample Production RoomVIP Group of Industries Sample production room is the next department of the sample merchandising department because this room makes the product as finished product. Without this department the samples could not be completed. 3. 4. 11. Production Planning & Control (PPC) Production planning & control department deals with the production planning that which products should be produced. These planning of production derived from the marketing department. 3. 4. 12. Production Merchandising Department Production merchandising department deals with the semi-finished products. It might be said that it deals with the raw material which is used for production.It may be called as store rooms. Raheeb Anjum (11022720-080) Page 20 FMAS 3. 4. 13. Production Department VIP Group of Industries Production department relates with the production on the product to make it finished product. This is next department of the Production merchandising department. 3. 4. 14. Pattern Department Pattern department deals with the patterns of the products. Patterns are the board/card cutting for the product which is used to cutting of the product to reducing the wastages and making best measurement of product. 3. 4. 15. Leather Cutting Department Leather cutting department relates with the cutting of the leather to making leather products.It takes patterns of the leather product and then used them for the cutting of the leather. 3. 4. 16. Lining Cutting Lining is used inner side or the leather product such as Leather Jackets, Gloves etc. It uses the fabric of sensitive nature for this purpose. It requires special care for the cutting of lining. 3. 4. 17. Screen Printing Department Screen printing department refers to the making designs on the product such as logo, picture, signs, slogans etc. for this purpose some screen patterns required and these patterns are made by this department itself. Raheeb Anjum (11022720-080) Page 21 FMAS 3. 4. 18. Fusing Department VIP Group of IndustriesFusing Department refers to the sticking the buckram in the products to keep it strong. These buckrams increase the reliability of the product. 3. 4. 19. Gloves Unit Gloves unit is another department relates with the production. In this department all kind of gloves can manufacture. It manufactures leather gloves, Rexene Gloves, Wool Gloves etc. 3. 4. 20. Spray Department Spray department is used to giving the different colors to the products to making it attractive with the colors which are good. Mostly spray department is used for to coloring of raw material. 3. 4. 21. Touching Department Touching department deals with the correction of defects.When leather jackets, gloves etc are defected by minor holes then touching department fill them with the glue and then spray on it by relevant color. 3. 4. 22. Over lock Departm ent Over lock department is used to making stitching of the products possible and effective. With the usage of over lock the stitches can be open or ruined after the using of product. Raheeb Anjum (11022720-080) Page 22 FMAS 3. 4. 23. Finishing Department VIP Group of Industries Finishing department makes the production at its possible level to reach at using stage. Without finishing department the product cannot be completed. This department makes the product possible using for end user. 3. 4. 24. Quality Control Department (QC)When the products get completed then these are checked by Quality Control Department. This department makes sure that the products which are produced are of good quality or not. 3. 4. 25. Packing Department When the production gets completed and processed by QC department then it forward for packing. Packing department is used to make sure that the product is fully completed and in form of to sell or proceed. 3. 4. 26. Transport Department Transport departme nt deals with the daily transport vehicles. They keep the records of transports, how much they require, how much are in use, which driver uses which vehicle etc. 3. 4. 27. Security DepartmentVIP Group of industries has its own security department and all the security guard which they have are their own employees. Duo to having the assets of billions it has danger of any disaster so for this sake it has its own Security System and CCTV cameras. Raheeb Anjum (11022720-080) Page 23 FMAS 3. 5. Comments on Organizational Structure VIP Group of Industries An organizational structure includes the activities such as the allocation of the task, coordination and supervision that are directed towards achieving the aims and goals of the organization. Basically it includes the objectives on which the organization works and the methods or strategies to achieve these objectives and also the style of working.It is considered beneficial for both the employees and the customers as well. In this persp ective VIP Group on industries is having clear and defined objectives and it has recruited its staff on the basis of merit and capabilities. It has allocated different responsibilities on the basis of talent, experience and interests of employees. It also provides career opportunities to its employees and besides this it gives them employee benefits in the shape of medical allowances, bonuses, petrol expenses for higher staff and such other facilities to its employees. So the employees are much satisfied and turnover rate of employees is very low in this organization.As far as the satisfaction of the customers is concerned so this organization has provided full rights to its customers to complain in any matter they are having problems. The employees are trained in a manner that is quite satisfactory for the customers and the number of customers in increasing day by day. The internal structure of the organization is on the basis of ISO 9001, ISO 9002, OHSAS 18000, SA 14000 & SEDEX po licies and conditions. This 0rganization is adopting new technology according to current needs in order to efficiently and effectively competes with today’s international market. There is proper check and balance on the operations and activities of the Organization to assure quality.The organizational structure is very favorable for the stakeholders, employees, customers and society as a whole. Raheeb Anjum (11022720-080) Page 24 FMAS Part-II 4. Internee Work 4. 1. Brief introduction of office VIP Group of Industries I have done my six weeks internship in VIP Group of industries near Allied Public School, Saydpur Road, Sialkot. VIP Group on industries is having two factories in Sialkot. It’s having very neat and clean building with the beautiful interior decoration. Mr. Abdul Sattar is the Human Resource Manager recently and he is very intelligent and talented person with high qualification and he has the ability to work under pressure.Beside of this all the staff is v ery corporative and professional. They all are performing duties very efficiently and they achieve their given tasks effectively. As it’s a very huge organization so its number of employees is also large, It has 1700 employees including manager and has twelve office boys and almost thirty guards. I was given a chance to work mostly with Mr. Abdul Sattar who is Human Resource manager. I had also worked with Mr. Muhammad Umar who is the Assistant Manager Human Resource here. Mostly I was worked with these two people but I had also worked with Mr. Muhammad Wahab. All the staff was very inspiring, supportive and gentle to me.They all made me to learn a lot and helped me in utilizing my time effectively and efficiently. I was joined VIP Group of industries on 27 th of July, 2012 and worked there till 12th of September, 2012. It was a great experience of my life and I had learned a lot there under kind supervision of its managers and staff. Raheeb Anjum (11022720-080) Page 25 FMAS 4. 2. Detail of Supervisors VIP Group of Industries ? On 1st week of my internship I was worked under kind supervision of Mr. Abdul Sattar who is Human Resource manager. He made me learn the basics of Human Resource Department and I worked with him two weeks. ? Mr. Muhammad Omar is the Assistant Human Resource Manager. In my 2nd, 3rd and 4th week of internship I worked with Mr.Muhammad Omar and learned things related to Human Resource activities. He has been too much supportive and he told me everything Cleary. ? Mr. Muhammad Shahid is production Manager. In my 3rd and 4th week of internship Mr. Muhammad Shahid guides me to conducting JD and JS. ? Mr. Rizwan Mir is the Marketing Manager. In my 3rd and 4th week of internship Mr. Rizwan Mir guides me to conducting JD and JS. ? Mr. Muhammad Wahab is salaries & Attendance maintainer in VIP Group of Industries. In my 5th and 6th week I worked with him and learned the basics of the salaries and attendance maintaining which are used for th e appraisal. ? Mr. Muhammad Amir Dar is Director. I got information about the history of organization.I also got organizational information from establishment to current situation. ? Mr. Muhammad Imran Dar is Director. I got information about the history of organization. I also got organizational information from establishment to current situation. ? Mr. Muhammad Haseeb is Export Manager. I got information about the exports of the organization and got some information about imports too. Raheeb Anjum (11022720-080) Page 26 FMAS 4. 3. Weekly Timetable Date Week 1st: 27th July to 3rd August VIP Group of Industries Activities Name of Department and Supervisor Human Department (Mr. Abdul Sattar) Resource I learned the introduction of this department and I got an idea of Human Resource department hat what actually it is, including the conduction of interview, Job Job Description, Specification, Overviewing the Internal Audit. Then I was told about the documentation required for each of th e case. I was told for the terms and conditions for applying these all things. Week 2 nd Human Department Resource In this week I have learnt that how to implement all the factors which I had learnt in previous week. 4th August to 10th August (Mr. Muhammad Umar) Week 3rd & 4th 11th August to Human 26th Department Resource Mr. Muhammad Umar sends me to storeroom, procurement department, August (Mr. Muhammad Umar) Raheeb Anjum (11022720-080) Page 27 FMASVIP Group of Industries production department, Marketing department to making Job Descriptions (JD) of their employees and also for making Job Specification (JS) by asking their employees which helps to evaluate their performances. Week 3rd & 4th 11 th Production Department to 26 th In these weeks Mr. August (Mr. Muhammad Shahid) Muhammad Shahid tells me that what are the job responsibilities of the August each employee in this department and also tells about his own responsibilities which are assigned perform Marketing Department (Mr. Rizwan Mir) aware to then me him he to also the about minimum qualifications, experiences etc. of the employees. Mr.Rizwan Mir also tell me about the job responsibilities and the minimum qualifications and experiences of the employees. Raheeb Anjum (11022720-080) Page 28 FMAS Week 5th & 6th 27th August to Human 13th Department Resource In these weeks I have learnt that how to record and how to maintain the records of the Human Resource activities. Mr. Muhammad Wahab also maintains attendance of employees of the VIP Group of Industries September (Mr. Muhammad Wahab) organization which helps to evaluate that which employees are regular and punctuate with their jobs. Raheeb Anjum (11022720-080) Page 29 FMAS 4. 4. Detail Description on Departments 4. 4. 1. Admin Department VIP Group of IndustriesAdmin department deals with the top management decision making of the organization. They make organizational strategies and structure of organization and implement these strategies within the o rganization. Record of company’s assets General Manager Admin and Manager Admin are engaged to make records of the company’s whole assets which are used in current situation and which are not used. They also make records that how many assets purchased and how many sells, and also make record that from where the assets are purchased and to whom the old assets sold. Insurance of assets All the assets of the organization including the window glass, door, chairs etc they are all insured.This insurance is made by the Managers Admin and making sure that in future if any disaster occurs then the organization recover its loss. Organizational strategies Without the help of organizational strategies neither a single organization runs efficiently for a longer period of time. Admin department is also engaged in to making organizational strategies to achieve the long term goals. These organizational strategies also help to other departments to make their own strategies. These all s trategies are dependent on each other but mainly on organizational strategies. Raheeb Anjum (11022720-080) Page 30 FMAS Controlling overall organizational activities VIP Group of IndustriesEvery department is liable to perform or control its own departmental activities. But the Admin department is the only department who oversees the activities of the whole organization including all the departments. Admin department is the top management who leads and controls the whole organization. The other duties of the Admin department are also as under: ? Acceptance of requisites by other departments to fulfill their demands. ? Leading to all departments. ? Following the instructions of the Chairman and Directors. 4. 4. 2. Human Resource Department Human Resource department relates to the recruiting, selecting of employees and give them training for enhancing their performances.It also conducts Internal Audit to evaluating the organization’s activities with the help of International St andards. Human Resource department also maintain the attendance & salaries of the employees and also evaluating their performances. Maintenance of personnel files As it is mentioned before that every section is related to the concerned department so whenever any new employee recruits in VIP group of industries, the concerned section maintained this personnel record from the day of joining. All the employees of organization have their own personal file in personnel department of this organization. Raheeb Anjum (11022720-080) Page 31 FMAS Correspondence VIP Group of IndustriesThe personnel department also preserved the record of each employee for promotion; the minimum time for promotion is three years. Hence at the end of every year they check the record of each employee, his Annual Confidential Report, experience, qualification etc. If any employee want to leave more than 35 days which are Official than concerned department will approve them and send to the personnel section. In sho rt any type of personal problem or work will maintain in his personal files with personnel department is called correspondence. Interviews Personnel department also conducting interviews of the new effective and efficient applicants which are applying for the jobs or which are asking by the relevant department for recruit.Interviews which are conducting most of the cases used structured interviews in which questions are already written on a piece of paper but in some cases unstructured interviews are also conducting. Attendance & Salary Maintenance This department also maintains the attendance of all core employees of the organization. Every employee has his own card which is swapped by them in the machine which is fixed at the entrance of the organization. This machine automatically makes attendance of the relevant employee but on officer of this department make sure that the employee is present and his card swapped by himself. With the help of attendance maintainer officer the sal aries of the employees are also make possible. Internal Audit Raheeb Anjum (11022720-080) Page 32 FMASExternal audit is conducting by Audit Associations which are minimum qualified to CA or ACCA. But beside of these the internal audit is conducted by Human Resource Manager. It helps to attract the investors, creditors, customers, public and all other stakeholders toward the organization. Audit report helps to clarify that the balance sheets and the other factors are appropriate, coorect and well maintained. Recruitment & Selection Recruitment & Selection is the main feature and duty of Human Resource department. Human resource department is engaged in HR planning by which it is determined that how many employees are exists and how much needs more for current and future.When there is shortage of employees then Human resource department make process of recruitment to generate pool of applicants and then select competent employees from that pool. Recruitment types 1. 2. 3. 4. 5. Regula r Contract Basis Trainees – Special Trainees Hiring through Contractor Classified appointment VIP Group of Industries Training & Internship It is not necessarily that an applicant who did well in the recruitment exercise is also best in performing an organization’s functions. New employees need orientation and socialization into the Company’s environment and can also improve some ineffectiveness that new employees might have in relation to their skills. This is the determination of placing them on internships or trainings.Training is also important for labor and members of staff who have been working in the organization for a long time. This is especially in the Raheeb Anjum (11022720-080) Page 33 FMAS increasing of technological advancements, legal changes and fluctuations in service delivery. It is necessary for the company to keep up with industry’s trends otherwise it faces the risk of becoming outdated; especially in the situation of increasing compe tition among the industries. Evaluation VIP group of industries performance of the employees is evaluated on the basis of what the company expected from them. The high level management evaluates performances. Top level management sees how the employee is performing his assigned positions.It is done through observing and comparing the outcomes of the organization with the expected outcomes. The results of evaluation are used in driven of employee inside the organization or outside the organization which refers to promotion and fired of employee. Career planning Career planning is basically career path and career development. Career planning section is under the control of HR manager. It informs the employees of VIP group on industries about their future planning that what they perform their duty and also they prescribed to the employees their operational set up. It informs employees that what they will do after 5 years and 10 years.Performance appraisal Annually performance reviews a re quite critical. Organizations are very busy to find good reasons why they cannot give an hour long meeting once a year to ensure the common needs of the employee and organization are being met or not. Performance review help overseers to feel more honest in their relationship with the subordinates and feel better about themselves in their supervisor roles. Subordinates should assure clear understanding of expectations from them, their VIP Group of Industries Raheeb Anjum (11022720-080) Page 34 FMAS own personal strong point and areas for development and a rational sense of their relationship with overseers.Avoiding performance issues eventually reduces morale, reduce credibility of management, decreases the organizations overall effectiveness & efficiency and wastes more of management’s time to do what isn’t being done properly. The system of employee score performance also having a useful influence on effective performance appraisals in organization. The reliabilit y and accuracy of any scoring system rises with full detail and best skills with examples for each score band. This provides everyone the same scientific points and reduces subjectivity. Performance appraisal process The process of performance appraisal usually consists of four related steps which are as follows: ? Establish a common understanding between the evaluator and employee regarding work expectations, mainly the work to be completed and how the work is to be evaluated. Current evaluation of performance and the progress over work expectation provisions should be made for the regular feedback to clarify and change the goals and expectations, to rectifying unacceptable performance before it becomes too late, and to reward for excellent performance with proper praise and recognition in organization. ? Formal records of performance through the accomplishment of a performance and development appraisal form useful to the job. ? The formal performance and development appraisal deba te, based on the accomplished appraisal form and finishing in the building of a development plan. VIP Group of Industries Raheeb Anjum (11022720-080) Page 35 FMAS Handling of Personnel Matters VIP Group of IndustriesHR department also deals with the complaints of the combats arising from the working conditions or from the decision made by the lower level managers and supervisors. Normally grievances arise when a worker feels that he has been neglected for promotion, is not getting a fair share of overtime or is being asked to work too much overtime. Such problems are first of presented to direct supervisor of the employee, if he is unable to resolve, then the problem goes to manager of that department and if even then the issue is not settled, then it is presented to human resource manager, who discuss the problem with director and tries to reach to solution of problem.Improvement of organizational culture The HR department can try to improve organizational culture by discover out w hat makes ups or what the company’s culture is seem. Human Resource should also be very concentrated on the organizational requirements. Here HR should recognize that personal fulfillment works better and hence should try to ensure that the change is relevant to every staff member. HR also explains to staff members and the stakeholders of the organization the advantages of converting the culture. With the help of this everyone should be clear so that all can see the advantages of this not only to organizational level but also to individual level then HR should try to remove all embarrassments in staff member’s minds.Employee Old Age Benefit Investment (EOBI) Human resource department is also maintains the records of the employee old age benefits which helps them to get the benefits after the retirement of them. In simple words it might said that it maintains the pension of the employees which are provided them or their families. Raheeb Anjum (11022720-080) Page 36 FMAS Social Security VIP Group of Industries Social security used to provide medical facilities to the employees and their families as well. Labor force sometime cannot afford the medical expenses of their families then this social security helps them to cure themselves and their families from the diseases.Accommodation Accommodation is also provided to employees of the organization but not to every employee. This accommodation is mostly provides to managers. To whom the accommodation is provided to motivate him toward his job is the duty of the human resource department. 4. 4. 3. Account & Finance Department Details of Accounts: This department deals with multiple financial issues of the organization. It is one of the important departments that keeps the financial record of the organization and provides information regarding the current position of the company. It provides information related to daily transactions, tells about cash inflows and outflows that how much have come in the or ganization and how much goes and vice versa.The accountant is responsible for the following duties on daily basis: ? First of all Voucher Checking with the validation listing printout is being done. That printout is being kept in the file and record is saved in files. In case of any confusion concerning the transactions that print helps a lot and provides valid information to evaluate. These Vouchers are also checked by the Finance Manager for the supervision purpose. Raheeb Anjum (11022720-080) Page 37 FMAS ? Ensuring the reliability of input data is also necessary and then it is approved by authority limits this is verifies by checking the system generated validation against vouchers, to check that all the transactions are input in the correct codes. After completion of input vouchers and by putting them in its register, the accountant is supposed to make it checked by the Finance Manager and get those vouchers signed by manager for the purpose of confirmation as if there is any m istake that could be sort out. Then by the final checking the register of vouchers is kept in evidence cabinet for safe custody. ? It is also the responsibility of the accountant to ensure that total count of voucher is matched with the posted voucher authentication listing. ? All the information is also saved on hard disk as well as on CD for monthly back up. And on CD and hard disk there is written monthly transactions. ? One of the most important tasks is to settlement of cash balances and non-cash balances as per proof with the balances as per trial balance.After intervals the organizational statement is matched with the bank statement and then it make sure that all the money which transferred to bank is correctly recorded. There are two main tables that are made on settlement form. In the first table, â€Å"we debit they don’t credit† is written and in this table we write the transactions with the date, receipt number, name and amount of those transactions that ar e being debited from our side but bank has not credited. In 2nd table â€Å"we credit they don’t debited† transactions are being written in form. Here those transactions are being written that are credited by our side but bank has not debited it.In these tables accountants match the transactions by the help of our and bank’s statements and clear the transactions that have been done by both sides and VIP Group of Industries Raheeb Anjum (11022720-080) Page 38 FMAS entre those transactions that are to be done by any of the one. If the transactions are not noticed for more than 2 or 3 days then they personally contact each other and ask them to make the transaction rectifying and clear. Financial forecasting Finance managers are responsible to forecast that how much finance is required in future prospect. They also guide the procurement department that from where they make purchases to reducing cost and increasing good quality.Finance managers also work to minimizi ng the cost and on the contrary maximizing the profit of the organization. VIP Group of Industries 4. 4. 4. Marketing Department Marketing department is engaged in to increase the sales of the organizational product all over the world. VIP group of companies have 4 marketing managers according to the different products. They classified according to the regions and the products in which they are specialized. Marketing Mix By marketing mix of an organization it means, what company offers to the customers and potential customers i. e. company's products, what price it charges for the product. How the product reaches to customers and how company promotes its product.One can simply understand that all this depends upon the product, company is offering and nature of the organization itself. Making Marketing strategies Marketing managers are engaged to make marketing strategies. These strategies helps to the marketing department that which products should Raheeb Anjum (11022720-080) Page 3 9 FMAS produce, how to produce, how to compete with rivals, for how much longer period of time these should be applicable, how to sell etc. Product Efficiency Marketing department is busy to increase the efficiency of the product which should be highly demanded by the customers to fulfill their desires. Due to the high competition it’s hard to differentiate the product with competitors, but the marketing managers of VIP group of industries are ery skilled and efficient that they differentiate their product effectively. Product Extension Marketing department is also engaged in to make product extension. Because of the dynamic environment the demands of the customers change day by day hence it is necessary to make extension in the product which is used to fulfilling the demands of the customers. Marketing Forecasting It is also the duty of the marketing managers to forecast the future demands of the existing and potential customers and also the products which are useful to cust omer and organization too. Forecasting helps to increasing the business, profit and also capturing the marketing in their favor.Market Extension Marketing managers are also evaluating that in which markets should be entered with the existing market too. With the extension of the market it is easy to enhance the market capabilities and also to expand the business with a potential profit. Marketing managers segment the market and then target it with the few products to evaluate that these products should be acceptable. VIP Group of Industries Raheeb Anjum (11022720-080) Page 40 FMAS Evaluating Need, Want and Demand of customers VIP Group of Industries Marketing managers are also evaluating the needs, wants and demands of the customers. These assessments or evaluation help the managers to determine which products should be produce to fulfill the demands of customers.With the fulfillment of customers demand it gives the chances to capture the marketing and compete with the competitors. 4. 4. 5. Production Department Production department is associates with the production of product from raw material to finished good. Production department is the main department by which the other departments are having some importance. Cutting of Material Cutting department is separate department but it might be said that cutting department is sub-department of the production department. Cutting department get the pattern of the product from pattern department and then make cutting possible according to the pattern of the product. With the help of pattern the wastage of raw material decreases and efficiently cut the raw material.All the parts of the material should be numbered by numbering department. These numbers helps to determine that which piece is assemble with the other one. These numbers make the assembling effective and easy. Leather Cutting Leather cutting is little bit tough than the other cuttings hence the leather cutting is separately used. Leather cutting is the har d task to perform. With the minor inaccurate cut, the whole product is become waste. For the leather cutting it require the special care and for this purpose most efficient labor requires. Raheeb Anjum (11022720-080) Page 41 FMAS Lining VIP Group of Industries Lining is used inside the leather and Rexene products. Without lining the product is useless.It is the sensitive fabric which is used to making product effective, and useful. Beside of it, there is also use buckram in the products which increases the reliability of the products and makes them useful for the longer period of time. Supervisors oversee all these activities and guide the labor; on the other hand production manager supervises the supervisor and all the activities. Touching Touching department is also the sub-department of production department. Touching department is used to rectifying or concealing the defects which occurs with the product. Any minor defect or whole which can be covered is rectifying with the glue and then colored it with the relevant color.Stitching When all the pieces cut effectively and efficiently then they assembles, and this assembling is make possible with the help of stitching department which is another sub- department of production department. All the pieces are numbered which helps to stitching department that which piece assembled with which one. Over lock Over lock is another sub department of production department. When the product is well stitched then it transferred to over lock department which over locking the stitches of the product which increases the efficiency and reliability of the product. Raheeb Anjum (11022720-080) Page 42 FMAS Quality control VIP Group of IndustriesWhen the production is made then the product transferred to Quality check department who evaluate the product and check the quality of the product and reliability also. If any product or piece seems damaged then it returned to the relevant department to make it again. Only good quality p roducts are preferred. Packing When the product is completed and go through the all the department and also approved by the Quality control/Quality check department then it transferred to packing department. Packing department make sure that the packing is effective. This effective packing is also the source to attract the customers. 4. 4. 6. Information Technology DepartmentInformation technology department is used to making softwares of the organization and also engaged in the maintenance of these softwares. At the entrance of VIP group of industries is machine in which the employees swap their card and then enter in the organization. This software is also made by the IT engineers of this organization. They also make the data entry software of the organization of multiple types. Maintenance of Software Engineers of information technology are engaged in the maintenance of the softwares of the VIP group of industries which are made by them. Information technology is the complex issu e and it requires special care. Protect software from hacking Software engineers also work for the protection of the software of this organization.Every organization has its privacy but due to the highly usage of information technology and its increasing awareness the threats of hacking Raheeb Anjum (11022720-080) Page 43 FMAS increases hence engineers of information technology helps to protect it from hacking. Development of software Engineers of information technology are also make searches for development of new software which is useful for the organization. They also interlinked the whole organizational computers with one hub. This networking helps to recover data from the other computer in case of any loss of computer. Maintenance of computers Engineers of information technology also make possible the maintenance of the organizational computer and also protect them from the viruses.They not only maintain the computers but also the other accessories of the computers. VIP Group o f Industries 4. 5. Detailed description of the tasks assigned to me: I worked in VIP group of industries six weeks and during this time period I was given a chance to go through all the departments in the organization except security. My 1st two weeks were spent in Human Resource Department and as the details of Human Resource have been discussed earlier. I was given multiple tasks to perform during these two weeks. Initially I was given the complete introduction of this department. In the first week I was told to just get information of Human Resource department that what HR actually is and what are the task they perform.I was given by the previous internal audit reports, studied the labor laws, go through with the organizational restrictions and rules of behavior with employees who are given by international standards such as ISO 9001, ISO 9002, OHSAS 14000, SEDEX, SA 18000 etc. Human resource activities are Raheeb Anjum (11022720-080) Page 44 FMAS done for evaluation of employees and recruitment also. Details of them have been told earlier in weekly timetable. In this department the most crucial part is the documentation and I was given many sets of attendance forms, employment forms to fill correctly and carefully. I filled almost 20 to 30 sets of employment forms and almost 10 files of attendance. Employment documents include Appointment as contractual, core employee, part time employee etc. I filled all these documents myself by the guidance of Mr. Abdul Sattar and Mr. Muhammad Omar.These all documents are quite confidential and one has to be very cautious while filling those documents. Then the 2 nd thing was to complete the files of attendance and job analysis which include JD (Job Descriptions), Approval, Offer Letter, JS (Job Specifications), JE (Job Evaluation). I was asked to complete the file